📬 Get in Touch

Have a question, prayer request, or just want to say hi? We’d truly love to hear from you! Whether you need help with an order or simply want to connect heart-to-heart, don’t hesitate to reach out.

✨ If you’d like to leave us a review, we’d be so grateful — just write “Review” at the top so we can find it more easily! ✨

Every message is read with care, and we’ll get back to you as soon as we can (usually within 1–2 business days).

Thank you for supporting this little dream — your kindness means more than words can say.

With love,
Luna & Kiki (the sewing machine) 💗

FAQ's

💭 Returns, Exchanges & Cancellations

Because each item is handmade with care and intention, we’re unable to accept returns, refunds, or exchanges at this time.

That said, your happiness matters to us! If you have any concerns about your order, please don’t hesitate to reach out—we’ll always do our best to make it right. 💛

Changed your mind? We get it! Please contact us within 2 hours of placing your order if you need to cancel.

Before purchasing, we kindly ask that you read all item descriptions carefully—each piece is made just for you!

📦 When Will My Order Arrive?

All Etherea products are lovingly handmade by Luna (that’s me!) — which means each piece takes a little time and care before it’s ready to ship.

Processing Time:

Most orders are made and shipped within 1–2 weeks.

🚚 Shipping Time

Once your order is ready to go, you can choose your preferred shipping option at checkout:

  • Economy Shipping: 5–8 business days (U.S. only)
  • Standard Shipping: 3–4 business days (U.S. only)

✨ We appreciate your patience as each piece is carefully crafted with intention and love.

If you ever have questions about your order, feel free to reach out!

Just enough. Just right.

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